Direct line
The Concierge
Acquisition questions, product questions, wholesale, press. Every message reaches a person, not a queue, and answers usually return the same day.
Transmit a message
Direct answers
Where is my order?
Every order emails tracking the moment the label scans. You can also look it up on the order status page with your order number and email.
Can I change or cancel an order?
Contact the concierge fast. Once a label is created it usually cannot be stopped, but before that we will do everything possible.
Do you do wholesale?
Yes. Email your business name, location, and volume and the wholesale sheet comes back to you.
More questions answered in the full record.
While the channel is open
The mechanisms working in your favor
You came with a question.Leave with every advantage the platform grants.
The Private List
Join the list and a private code reaches your inbox at once. Ten percent off your first acquisition.
Join the listVolume Tiers
Allocations above $150 unlock ten percent off. Above $250, fifteen. Applied automatically, no code required.
Build the allocationThe Introduction
Introduce someone. They receive $10 off their first acquisition and $10 returns to you when they complete it.
Issue an introductionProfiles
Sleep, chill, euphoric, creative, energized. State the objective and the index hands you the shelf.
Consult the indexDispatch Protocol
Complimentary dispatch above $100. Clear the 3PM Pacific weekday cutoff and it leaves the same day, in an unmarked case.
Read the protocolCertification
Every batch carries an independent laboratory certificate. No certificate, no release. The numbers are public.
Inspect the record